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Consumer Resources


Here you'll find links to consumer advocacy organizations, as well as information about choosing cemetery property, cremation, and preplanning (purchasing in advance). MAC member cemeteries each have their own property options; you can find a cemetery to learn more about that cemetery’s options.

Advocacy organizations

The Cemetery Consumer Service Council (CCSC) is a non-profit organization created in 1979 by the International Cemetery and Funeral Association, the Cremation Association of North America, the Central States Cemetery Association and the Southern Cemetery & Funeral Association. The purpose of CCSC is to assist consumers, without charge, in resolving complaints or answering inquiries regarding cemetery services or policies. Participation in the complaint resolution process is voluntary for both the consumer and the cemetery.

Industry members volunteer their time and experience to serve as CCSC representatives in their respective states. Complaints are handled by the state committees, with the national CCSC office in the Washington, D.C., area being the overall coordinator of the project and the central contact point. (Information about the CCSC on this page was provided by www.icfa.org.)

For local information, please contact:
 
Minnesota Association of Cemeteries
3600 Hennepin Avenue
Minneapolis, MN 55408
612-822-2171
fax: 612-822-0575
info@mncemeteries.org

Links to resources

ICCFA Consumer Resource Guide


 
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